It's unheard of in this industry to find a company that will customize security dongles to meet the unique needs of its customers. Welcome to the KEYLOK Attitude.
Each customer is unique, and while KEYLOK products fit most customers' needs, sometimes they don't. We accommodate product customization for free if we can, however, if we have to charge you, we'll always provide a fair price for the service.
We have enhanced our API to include unique requirements, added compilers, and created specific-purpose utilities. We've even modified the physical hardware to accommodate chip set redesigns and port changes. When you're ready to use your custom KEYLOK product, we deliver the necessary firmware and/or software to implement the enhancements in the field, without recalling your production dongle.
Read on for examples of specific customer-driven enhancements provided by KEYLOK.
A worldwide telecommunications company required a hardware change in its existing dongle to respond to port pin changes. The change required the rerouting of traces on the circuit board and was necessary to deliver a specifically-purposed telecom system under development. Their current dongle provider was unable to modify their devices to meet this specific need. After approaching several providers about the feasibility of this hardware modification, KEYLOK was the only company able and willing to modify our dongles to meet their embedded system requirements within their time frame.
KEYLOK CUSTOMER STORY
Customized Security Dongle Developed for Global Telecom
A global telecommunications company required a customized security dongle to enter a new, high-risk market. Off-the-shelf devices did not meet their unique requirements. After evaluating dongle providers, they chose KEYLOK because of our 42 years in business, our reputation and our price. Most of all, we were the only company that was willing to provide customization at a reasonable price and commit to their delivery time frame. They experienced the KEYLOK Attitude and we won their business.